Who we are Grow Inspire provides services and resources through growinspire.co.uk and consistentimpact.com. In this policy, “we”, “us” and “our” mean Grow Inspire. We are the data controller for your personal data.
What this policy covers This policy explains how we collect, use, store, and share your personal data, your rights under UK GDPR and the Data Protection Act 2018, and how to contact us through our website form if you have any questions.
Data we collect
Identity and contact data – name, business name, and any details you provide through our forms
Account data – login details, preferences, or profile information (where applicable)
Purchase data – product purchased, payment amount, currency (payment details are handled securely by third-party processors; we never store full card information)
Communications – messages sent via contact or support forms, and any information you choose to share during coaching or support
Usage and technical data – IP address, browser type, pages visited, and time spent on site (via cookies and analytics)
Marketing preferences – your choices about receiving updates or newsletters
How we collect it
Directly from you through website forms, purchases, or coaching support
Automatically through cookies, analytics, and tracking tools
From trusted third-party providers who help deliver our services (e.g. payment or email platforms)
Why we use your data We use your personal data to:
Provide and manage our products and services
Process orders and deliver digital downloads or support
Respond to your messages and requests
Improve our sites and services through analytics
Send updates and marketing (only if you’ve opted in)
Meet legal, tax, and compliance obligations
Legal bases for processing
To perform a contract (e.g. deliver purchased services)
For our legitimate interests (e.g. business improvement, website security)
With your consent (e.g. marketing emails or cookies)
To comply with legal obligations (e.g. accounting and record-keeping)
Marketing We’ll only send marketing emails if you’ve opted in, or where it’s legally allowed for existing customers. You can unsubscribe at any time by using the link in an email or requesting removal through the contact form.
Cookies and tracking We use essential cookies to make the site function properly and optional cookies (like analytics and advertising) to understand usage and improve content. You can manage or withdraw consent at any time through the cookie banner or your browser settings.
Sharing your data We only share data with trusted third-party providers under strict data protection agreements. These may include:
Website hosting and IT support
Payment processors (e.g. Stripe, PayPal)
Email and CRM platforms
Form and portal tools for client access and support
Analytics and advertising partners (where consent is given) We do not sell personal data.
International transfers Some service providers may store data outside the UK or EEA. When they do, we ensure appropriate safeguards, such as UK-approved Standard Contractual Clauses or adequacy decisions, are in place.
Data retention We retain personal data only for as long as needed:
Customer and purchase records – up to 7 years for tax and legal reasons
Coaching and support data – up to 24 months after completion unless requested for deletion sooner
Marketing data – until you unsubscribe or withdraw consent After that, data is securely deleted or anonymised.
Security We use reasonable technical and organisational measures to protect your personal data. While no method is 100% secure, we work to ensure your information remains protected.
Your rights You have the right to:
Access your data
Request correction of inaccurate data
Request deletion of your data (where applicable)
Restrict or object to processing
Request a copy of your data in a portable format
Withdraw consent at any time
To exercise these rights, please contact us using the form on our Contact page at www.growinspire.co.uk/contact. We’ll respond within one month.
Complaints If you’re unhappy with how we handle your data, you can contact the UK Information Commissioner’s Office at ico.org.uk. We’d appreciate the chance to resolve your concern first, so please use the contact form to reach out to us directly.
Children Our services are intended for adults. We do not knowingly collect personal data from individuals under 18.
Third-party links Our sites may link to other websites. Their privacy practices are their own, so please review their policies when visiting them.
Changes to this policy We may update this policy occasionally. The latest version will always be available on our site, with the updated date shown above.
Contact For any questions, requests, or concerns about your data, please contact us through the form on our website at www.growinspire.co.uk/contact
